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Consumer Information

In case of consumer dispute, the consumer may resort to the European Platform for Dispute Resolution in Line, available in http://ec.europa.eu/consumers/odr or the following alternative resolution entities of consumer disputes:

1. CNIACC - National Centre for Information and Consumer Disputes Arbitration
Tel.: 213 847 484;
E-mail: cniacc@unl.pt;
Web: www.arbitragemdeconsumo.org / www.facebook.com/cniacc

2. CIMAAL - Info Center, Mediation and Arbitration Algarve Consumer Disputes
Tel.: 289 823 135;
E-mail: cimaal@mail.telepac.pt;
Web: www.consumidoronline.pt

3. Arbitration Centre for Consumer Disputes District of Coimbra
Tel.: 239 821 690/289;
E-mail: geral@centrodearbitragemdecoimbra.com;
Web: www.centrodearbitragemdecoimbra.com

4. Centre for Arbitration Lisbon Consumer Disputes
Tel.: 218 807 000 / 218807030;
E-mail: juridico@centroarbitragemlisboa.pt; director@centroarbitragemlisboa.pt;
Web: www.centroarbitragemlisboa.pt

5. Information Centre consumption and Porto Arbitration
Tel.: 225 508 349 / 225 029 791;
E-mail: cicap@mail.telepac.pt;
Web: www.cicap.pt

6. Arbitration Centre for Consumer Disputes Valley Ave / Arbitral Tribunal
Tel.: 253 422 410;
E-mail: triave@gmail.com;
Web: www.triave.pt

7. Info Center, Mediation and Consumer Arbitration (Consumer Arbitration Tribunal)
Tel.: 253 617 604;
E-mail: geral@ciab.pt;
Web: www.ciab.pt

8. Arbitration Centre for Consumer Disputes of the Autonomous Region of Madeira
home address: Straight street, 27 - 1st Floor, 9050-405 Funchal;
Tel.: 291 215 070
E-mail: centroarbitragem.srias@madeira.gov.pt;
Web: www.srrh.gov-madeira.pt

For more information see the Consumer Portal http://www.consumidor.pt